Privacy Policy

1. Information We Collect

We collect personal information you provide when:

• Booking accommodation or experiences via our website or through our third part booking platform Guesty

• Signing up for our newsletter or promotional offers

• Contacting us directly via email or phone

The types of information we collect include:

• Personal details: Name, email, phone number, and address

• Booking details: Dates of stay, number of guests, and preferences

• Payment information: Processed securely through Guesty or other third-party platforms

• Health and safety information: For those booking hunting or walking experiences
  

2. How We Use Your Information

We use your information to:

• Process and confirm bookings made through Guesty or our direct booking channels

• Communicate with you regarding your booking and any pre-arrival needs

• Send promotional offers, updates, and newsletters (if you opt-in)

• Ensure compliance with health and safety standards for certain activities like hunting

3. Sharing of Information

We do not share your personal information with third parties except in the following cases:

• Service providers: We use Guesty, Airbnb and some other platforms as our accommodation booking platform, which collects and processes your data to manage bookings.

• Legal requirements: If required by law or to protect the safety of our guests or property, we may share data with legal authorities.

4. Data Security

We take appropriate measures to ensure your data is secure:

• Our platform and 3rd party platforms use secure servers and encryption to protect payment and booking information.

• We limit access to sensitive data and ensure internal protocols to safeguard your privacy.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Opt-out of receiving marketing communications at any time

To exercise these rights, contact us at hello@mangaonecliffs.co.nz

6. Cookies

Our website may use cookies to enhance your experience and personalise content. You can adjust your browser settings to disable cookies if preferred.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically, and any changes will be posted on this page. We encourage you to review the policy regularly.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

Mangaone Cliffs Lodge
Email: hello@mangaonecliffs.co.nz
Phone: +64 276 609 088